AI researcher, technologist, designer innovator, host of the Invisible Machines podcast, and WSJ bestselling author
ROBB WILSON is the Founder, Lead Designer, and Chief Technologist behind OneReach.ai, the highest-scoring company in Gartner’s first Critical Capabilities for Enterprise Conversational AI Platforms report. OneReach.ai has also launched an AI-powered coffee shop on the front lines of the war in Ukraine, called HUMANS, Coffee in Tech. HUMANS is a unique cafe that has managed to maintain profitability during a volatile time and is working to extinguish conventional management hierarchies within the food and beverage industry. Robb has spent more than two decades applying his deep understanding of user-centric design to unlocking hyperautomation and at OneReach he is helping to democratize two of today’s most transformative innovations – digital communications and machine learning – accelerating society to the inevitable moment wherein humans can interface with any system, the way that we innately do with each other. Used by companies including Nike, Expedia, DHL, and Unilever, OneReach helps its customers design and deploy complex conversational applications as easily as one might author a spreadsheet or craft a presentation.
This episode of This Anthro Life delves into the transformative impact of conversational AI, hyper automation, and composable software systems with UX pioneer Robb Wilson. It explores how these technologies are reshaping human interactions with machines, going beyond familiar voice …